Sorry I haven't posted anything in quite sometime! This summer has been an extremely busy one but so far the new store has 3 brick walls!!! The electric and plumbing is being run into the ground and we expect the slab to be poured any day now. I will post some more photos as soon as I can get them off my really slow memory card.
A Taste of Elegance is also going through many changes. Yesterday all of our employees attended a seminar on "The Art of Giving Great Service." We brought in the best to help turn our employees into "the best." A small deli in Michigan called Zingermans has pretty much mastered the art of service and they offer training through an extension of their business called ZingTrain. You see, when Melody and I opened ATOE we knew how to give good service. We opened the business because we loved doing what we do and we wanted to please other people. With such rapid growth it has been hard to keep up with getting the work done, running the business, and always training our employees properly. It's so easy to just find a warm body and throw them out there because you so desperately need someone right now! But we are learning and we hope to see an improvement in the service we offer and we hope you do to! We'd like to soon implement a mystery shopper program using our current and new customers so that we can measure our level of service. If you're interested...let me know!
Aside from our service we are working on creating some great new products. Don't worry...the recipes aren't changing...we're just going to add some new flavors and some fun sweet treats to the menu. We just have a lot of space in the new store and we had to come up with something to fill that space! Why not more treats? Plus they're fun to make. One day I'd like to have my own "test kitchen". I could play with new flavors and ideas all the time if I didn't have anything else to do!
